Customereye

Zatu Games

Hobbies & Arts • United Kingdomwww.board-game.co.uk

Review data last updated .

Based on public reviews and response behavior.

Tip: Tap or click the ⓘ icons to learn how to read each section. Expand cards for evidence.

200 reviews over 90 days (about 68 per month). Busiest month: 41% of reviews. Languages: en 95%, unknown 3%, da 1%.

Overall Score

49/100
Short observation window (90 days)
−35.8 vs. last month4.08 ★ average rating · 200 reviews
49/100 from 200 reviews over 4 months, moderate confidence. trend not shown: window under six months.

Hobbies & Arts average: score 65.6, rating 4.46 stars, reply rate 31.7%, over 1,921 ranked companies · benchmark 30 Oct 2026

Score

49.4

Industry average 65.6

16.2 below average

Rating

4.08

Industry average 4.46

0.38 below average

Reply rate

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Industry average 31.7%

not measured

Competitive Performance Rank

Among ranked Hobbies & Arts companies

#1744of 1921 ranked in Hobbies & Arts
Top 91% · Bottom Tierdown 17 from last month
#1 (best)#1921 (worst)
#1742Peer
#1743Peer
#1744This company
#1745Peer
#1746Peer

Only companies with enough recent, scoreable reviews are ranked.

Overall Customer Sentiment

Below Average

74% of reviews positive, 26% negative

74%
positive
  • Positive74%
  • Neutral0%
  • Negative26%

Sentiment Balance

Covering September 2026 — 9 reviews, not the company's full review history.

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positive
  • Positive—
  • Neutral—
  • Negative—

Takeaway: Positive sentiment accounts for 44% of reviews in this period, with 56% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)
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Based on 4 months of reviews, too short to read a trend

Theme Distribution

Share of theme mentions

Delivery Shipping
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Response Speed
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Pricing
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Loyalty
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Customer Support
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How this analysis was produced

The figures on this page come from the most recent reviews this company received, up to a per-company limit, so the period they cover depends on how quickly this company receives reviews: a busy company's sample may span only a few weeks, a quieter company's may span years. The window actually covered is stated above with the score. The analysis identifies patterns across many reviews at once and is not intended as a judgement on any individual one. For a complete analysis covering all available feedback, using AI rather than automated rules, .

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