Customereye

Camera Jungle

Tech & Electronics • United Kingdomwww.camerajungle.co.uk

Review data last updated .

Based on public reviews and response behavior.

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Overall Score

62/100
4.20 ★ average rating · 600 reviews

Competitive Performance Rank

Among fully-analyzed Tech & Electronics companies

#26of 127
Top 20% · Top Tier
#1 (best)#127 (worst)
#24Peer
#25Peer
#26This company
#27Peer
#28Peer

Overall Customer Sentiment

Category Leader

74% of reviews positive, 25% negative

74%
positive
  • Positive74%
  • Neutral1%
  • Negative25%

Sentiment Balance

Covering October 2024 — 3 reviews, not the company's full review history.

positive
  • Positive
  • Neutral
  • Negative

Takeaway: Positive sentiment accounts for 100% of reviews in this period, with 0% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)

Showing 559 reviews across the months with enough data to chart reliably (min 3/month), most recent: October 2024.

Sentiment has been holding steady over the period shown.

Theme Distribution

Share of theme mentions

Delivery Shipping
15.9%
Product Quality
15.0%
Customer Support
14.3%
Loyalty
14.0%
Response Speed
11.9%

Most feedback concerns Delivery Shipping.

The most common complaint theme is Communication, making up 6.6% of all theme mentions.

Churn Signal Score

Rule-based: negative-review share, churn-intent phrases, and sentiment movement over time.

LOW12/100
12/100
signal score
  • Built from a negative-review share of 18.3% across this company's analyzed reviews.
  • 2 reviews contain phrases that signal intent to leave, such as cancelling or switching provider.
  • Recent reviews are less negative than earlier ones, which pulls the signal down.

Reviewer Breakdown

Star split and recent-versus-earlier sentiment.

4.2avg rating
5
73.0%
4
6.2%
3
2.5%
2
4.0%
1
14.3%

Based on 600 analyzed reviews. Sentiment is improving: 100.0% of reviews in the last three months were positive, compared with 60.0% in the three months before that.

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