Based on public reviews and response behavior.
1,794 days of reviews, with a sparse monthly review flow. Busiest month: 6% of reviews. Languages: en 98%, unknown 2%.
Food & Beverage average: score 61.9, rating 4.13 stars, reply rate 31.8%, over 2,569 ranked companies · benchmark 9 Nov 2026
Score
37.5
Industry average 61.9
24.4 below average
Rating
2.76
Industry average 4.13
1.37 below average
Reply rate
—
Industry average 31.8%
not measured
Among ranked Food & Beverage companies
Only companies with enough recent, scoreable reviews are ranked.
53% of reviews positive, 46% negative
Covering September 2025, not the company's full review history.
Takeaway: Positive sentiment accounts for 50% of reviews in this period, with 50% negative and 0% neutral.
Share of theme mentions
Themes from this company's most recent reviews.
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 2,569 ranked companies in Food & Beverage (benchmark 9 Nov 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
Customer sentiment around communication scores -0.273 — below neutral. This is the weakest performing topic area and the highest-impact area for improvement.
Sentiment has been declining (trajectory: -0.510). Review the worst months in the trend data to identify specific operational or product issues.
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