Customereye

BuyCostumes

General Retail & Marketplaces • United Stateswww.buycostumes.com

Review data last updated .

Based on public reviews and response behavior.

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600 reviews over 852 days (about 21 per month). Busiest month: 17% of reviews.

Overall Score

40/100
3.33 ★ average rating · 600 reviews
40/100 from 600 reviews over 24 months, high confidence.

General Retail & Marketplaces average: score 61.6, rating 4.18 stars, reply rate 35.4%, over 2,404 ranked companies · benchmark 7 Oct 2026

Score

40.0

Industry average 61.6

21.6 below average

Rating

3.33

Industry average 4.18

0.85 below average

Reply rate

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Industry average 35.4%

not measured

Competitive Performance Rank

Among ranked General Retail & Marketplaces companies

#2210of 2404 ranked in General Retail & Marketplaces
Top 92% · Bottom Tier
#1 (best)#2404 (worst)
#2208Peer
#2209Peer
#2210This company
#2211Peer
#2212Peer

Only companies with enough recent, scoreable reviews are ranked.

Overall Customer Sentiment

Below Average

55% of reviews positive, 43% negative

55%
positive
  • Positive55%
  • Neutral2%
  • Negative43%

Sentiment Balance

Covering August 2022 — 4 reviews, not the company's full review history.

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positive
  • Positive—
  • Neutral—
  • Negative—

Takeaway: Positive sentiment accounts for 50% of reviews in this period, with 50% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)
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Theme Distribution

Share of theme mentions

Delivery Shipping
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Pricing
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Product Quality
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Response Speed
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Loyalty
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How this analysis was produced

The figures on this page are calculated from a balanced sample of this company's reviews, spread across the period they were written rather than taken only from the most recent. The analysis identifies patterns across many reviews at once and is not intended as a judgement on any individual one. For a complete analysis covering all available feedback, using AI rather than automated rules, .

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