Healthcare & Medical • United Kingdomwww.bupa.co.uk/dental/dental-care
Review data last updated .
Based on public reviews and response behavior.
600 reviews over 45 days (about 406 per month). Busiest month: 68% of reviews — one month dominates this sample.
Healthcare & Medical average: score 66.5, rating 4.38 stars, reply rate 44.7%, over 2,989 ranked companies · benchmark 25 Oct 2026
Score
45.4
Industry average 66.5
21.1 below average
Rating
4.23
Industry average 4.38
0.15 below average
Reply rate
—
Industry average 44.7%
not measured
Among ranked Healthcare & Medical companies
Only companies with enough recent, scoreable reviews are ranked.
68% of reviews positive, 30% negative
Covering May 2024 — 42 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 64% of reviews in this period, with 33% negative and 2% neutral.
Half or more of these reviews arrived in a single month
Share of theme mentions
Themes extracted from 600 analysed reviews.
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 2,989 ranked companies in Healthcare & Medical (benchmark 25 Oct 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
Sentiment has been declining (trajectory: -0.333). Review the worst months in the trend data to identify specific operational or product issues.
An overall score of 45.4 sits in the bottom quarter of about 3,000 ranked Healthcare & Medical companies (25th percentile: 57, median: 68). The weakest topic and the reply rate are the two levers that move this score fastest.
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