Bulbs

Home & Living • United Stateswww.bulbs.com

Review data last updated August 12, 2026.

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Based on public reviews and response behavior.

Overall Score

52/100

−22.5 vs. last month4.94 ★ average rating · 1,000 reviews

Competitive Performance Rank

Among fully-analyzed Home & Living companies

#392of 675

Top 58% · Mid Pack

#1 (best)#675 (worst)

#390Peer

#391Peer

#392This company

#393Peer

#394Peer

Overall Customer Sentiment

Mid Pack

83% of reviews positive, 15% negative

83%

positive

Positive83%
Neutral2%
Negative15%

Sentiment Balance

Covering July 2026 — 3 reviews, not the company's full review history.

Positive sentiment

Neutral sentiment

Negative sentiment

—

positive

Positive—
Neutral—
Negative—

Takeaway: Positive sentiment accounts for 67% of reviews in this period, with 33% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)

Showing 1,000 reviews across the months with enough data to chart reliably (min 3/month), most recent: July 2026.

Sentiment has been holding steady over the period shown.

Theme Distribution

Share of theme mentions

Customer Support

26.9%

Product Quality

16.6%

Delivery Shipping

13.9%

Response Speed

10.5%

Onboarding

8.8%

Most feedback concerns Customer Support.

Churn Signal Score

Rule-based: negative-review share, churn-intent phrases, and sentiment movement over time.

LOW15/100

15/100

signal score

•Built from a negative-review share of 14.7% across this company's analyzed reviews.
•The share of negative reviews has held steady over time, so the trend doesn't move the score.

Reviewer Breakdown

Star split and recent-versus-earlier sentiment.

4.9avg rating

5★

96.3%

4★

2.7%

3★

0.5%

2★

0.1%

1★

0.4%

Based on 1,000 analyzed reviews. Sentiment is holding steady: 100.0% of reviews in the last three months were positive, compared with 100.0% in the three months before that.

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