Based on public reviews and response behavior.
100 reviews over 1,550 days (about 2 per month). Busiest month: 19% of reviews. Languages: en 99%, de 1%.
Accessories average: score 69.3, rating 4.42 stars, reply rate 42.6%, over 71 ranked companies · benchmark 24 Oct 2026
Score
63.5
Industry average 69.3
5.8 below average
Rating
4.30
Industry average 4.42
0.12 below average
Reply rate
—
Industry average 42.6%
not measured
Among ranked Accessories companies
Only companies with enough recent, scoreable reviews are ranked.
83% of reviews positive, 16% negative
Covering October 2026 — 3 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 33% of reviews in this period, with 67% negative and 0% neutral.
Share of theme mentions
Themes extracted from 100 analysed reviews.
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 71 ranked companies in Accessories (benchmark 24 Oct 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
Sentiment has been declining (trajectory: -0.546). Review the worst months in the trend data to identify specific operational or product issues.
"Delivery Shipping" is the strongest recurring theme in the reviews: 59 mentions with a sentiment score of 76.40/100. It is the claim customers already make for the company; use their wording in acquisition and onboarding.
