Based on public reviews and response behavior.
100 reviews over 1,119 days (about 2.7 per month). Busiest month: 10% of reviews. Languages: en 98%, es 2%.
Accessories average: score 67.8, rating 4.36 stars, reply rate 40.8%, over 51 ranked companies · benchmark 9 Oct 2026
Score
62.0
Industry average 67.8
5.8 below average
Rating
4.22
Industry average 4.36
0.14 below average
Reply rate
—
Industry average 40.8%
not measured
Among ranked Accessories companies
Only companies with enough recent, scoreable reviews are ranked.
65% of reviews positive, 34% negative
Covering March 2026 — 3 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 33% of reviews in this period, with 67% negative and 0% neutral.
Share of theme mentions
Themes extracted from 100 analysed reviews.
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 51 ranked companies in Accessories (benchmark 9 Oct 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
Sentiment has been declining (trajectory: -0.187). Review the worst months in the trend data to identify specific operational or product issues.
The company replies to 83% of reviews against an industry average of 41%. Public replies are read by prospects as well as reviewers; keep the cadence, and answer negative reviews first.
Included in the full report
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