Customereye

Broadleys

Apparel & Fashion • United Kingdomwww.broadleys.co.uk

Review data last updated .

Based on public reviews and response behavior.

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100 reviews over 840 days (about 3.6 per month). Busiest month: 13% of reviews. Languages: en 100%.

Overall Score

59/100
−9.7 vs. last month4.96 ★ average rating · 100 reviews
59/100 from 100 reviews over 18 months, moderate confidence. no reviews in the last 12 months.

These figures describe an earlier period, not the last 12 months.

Apparel & Fashion average: score 64.5, rating 4.25 stars, reply rate 38.3%, over 2,361 ranked companies · benchmark 30 Oct 2026

Score

58.5

Industry average 64.5

6.0 below average

Rating

4.96

Industry average 4.25

0.71 above average

Reply rate

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Industry average 38.3%

not measured

Competitive Performance Rank

Not ranked

no reviews in the last 12 months

Overall Customer Sentiment

Below Average

88% of reviews positive, 10% negative

88%
positive
  • Positive88%
  • Neutral2%
  • Negative10%

Sentiment Balance

Covering May 2024 — 13 reviews, not the company's full review history.

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positive
  • Positive—
  • Neutral—
  • Negative—

Takeaway: Positive sentiment accounts for 62% of reviews in this period, with 31% negative and 8% neutral.

Sentiment Trend Over Time

Reviews (Count)
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Theme Distribution

Share of theme mentions

Customer Support
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Delivery Shipping
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Product Quality
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How this analysis was produced

The figures on this page come from the most recent reviews this company received, up to a per-company limit, so the period they cover depends on how quickly this company receives reviews: a busy company's sample may span only a few weeks, a quieter company's may span years. The window actually covered is stated above with the score. The analysis identifies patterns across many reviews at once and is not intended as a judgement on any individual one. For a complete analysis covering all available feedback, using AI rather than automated rules, .

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