British Supplements

Beauty & Wellness • United Kingdomwww.british-supplements.net

Review data last updated August 16, 2026.

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Based on public reviews and response behavior.

Overall Score

68/100

−36.9 vs. last month4.48 ★ average rating · 604 reviews

Competitive Performance Rank

Among fully-analyzed Beauty & Wellness companies

#71of 351

Top 20% · Top Tier

#1 (best)#351 (worst)

#69Peer

#70Peer

#71This company

#72Peer

#73Peer

Overall Customer Sentiment

Category Leader

81% of reviews positive, 18% negative

81%

positive

Positive81%
Neutral2%
Negative18%

Sentiment Balance

Covering November 2024 — 4 reviews, not the company's full review history.

Positive sentiment

Neutral sentiment

Negative sentiment

—

positive

Positive—
Neutral—
Negative—

Takeaway: Positive sentiment accounts for 50% of reviews in this period, with 50% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)

Showing 600 reviews across the months with enough data to chart reliably (min 3/month), most recent: November 2024.

Sentiment has been improving over the period shown.

Theme Distribution

Share of theme mentions

Product Quality

18.5%

Loyalty

17.4%

Customer Support

14.9%

Delivery Shipping

13.8%

Pricing

10.3%

Most feedback concerns Product Quality.

Churn Signal Score

Rule-based: negative-review share, churn-intent phrases, and sentiment movement over time.

MEDIUM39/100

39/100

signal score

•Built from a negative-review share of 17.7% across this company's analyzed reviews.
•3 reviews contain phrases that signal intent to leave, such as cancelling or switching provider.
•Recent reviews are more negative than earlier ones, which pushes the signal up.

Reviewer Breakdown

Star split and recent-versus-earlier sentiment.

4.5avg rating

5★

85.3%

4★

1.0%

3★

1.7%

2★

1.0%

1★

11.1%

Based on 604 analyzed reviews. Sentiment is slipping: 75.0% of reviews in the last three months were positive, compared with 93.2% in the three months before that.

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