Braun

Food & Dining • København SVwww.braun.com

Review data last updated August 10, 2026.

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Based on public reviews and response behavior.

Overall Score

31/100

−33.3 vs. last month2.16 ★ average rating · 368 reviews

Competitive Performance Rank

Among fully-analyzed Food & Dining companies

#68of 71

Top 96% · Bottom Tier

#1 (best)#71 (worst)

#66Peer

#67Peer

#68This company

#69Peer

#70Peer

Overall Customer Sentiment

Below Average

42% of reviews positive, 58% negative

42%

positive

Positive42%
Neutral1%
Negative58%

Sentiment Balance

Covering October 2024 — 5 reviews, not the company's full review history.

Positive sentiment

Neutral sentiment

Negative sentiment

—

positive

Positive—
Neutral—
Negative—

Takeaway: Positive sentiment accounts for 0% of reviews in this period, with 100% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)

Showing 318 reviews across the months with enough data to chart reliably (min 3/month), most recent: October 2024.

Sentiment has been declining over the period shown.

Theme Distribution

Share of theme mentions

Loyalty

17.3%

Customer Support

16.9%

Pricing

12.6%

Product Quality

12.5%

Communication

9.7%

Most feedback concerns Loyalty.

The most common complaint theme is Loyalty, making up 17.3% of all theme mentions.

Churn Signal Score

Rule-based: negative-review share, churn-intent phrases, and sentiment movement over time.

HIGH89/100

89/100

signal score

•Built from a negative-review share of 58.0% across this company's analyzed reviews.
•8 reviews contain phrases that signal intent to leave, such as cancelling or switching provider.
•Recent reviews are more negative than earlier ones, which pushes the signal up.

Reviewer Breakdown

Star split and recent-versus-earlier sentiment.

2.2avg rating

5★

21.7%

4★

6.0%

3★

3.3%

2★

4.3%

1★

64.7%

Based on 368 analyzed reviews. Sentiment is slipping: 0.0% of reviews in the last three months were positive, compared with 13.0% in the three months before that.

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