BPerfect Cosmetics

Cosmetics & Fragrance • United Kingdomwww.bperfectcosmetics.com

Review data last updated August 16, 2026.

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Based on public reviews and response behavior.

Overall Score

55/100

−4.7 vs. last month4.93 ★ average rating · 601 reviews

Competitive Performance Rank

Among fully-analyzed Cosmetics & Fragrance companies

#113of 191

Top 59% · Mid Pack

#1 (best)#191 (worst)

#111Peer

#112Peer

#113This company

#114Peer

#115Peer

Overall Customer Sentiment

Mid Pack

84% of reviews positive, 15% negative

84%

positive

Positive84%
Neutral0%
Negative15%

Sentiment Balance

Covering November 2024 — 18 reviews, not the company's full review history.

Positive sentiment

Neutral sentiment

Negative sentiment

—

positive

Positive—
Neutral—
Negative—

Takeaway: Positive sentiment accounts for 78% of reviews in this period, with 22% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)

Showing 600 reviews across the months with enough data to chart reliably (min 3/month), most recent: November 2024.

Sentiment has been holding steady over the period shown.

Theme Distribution

Share of theme mentions

Customer Support

20.1%

Product Quality

14.3%

Delivery Shipping

14.2%

Response Speed

13.8%

Problem Resolution

13.2%

Most feedback concerns Customer Support.

Churn Signal Score

Rule-based: negative-review share, churn-intent phrases, and sentiment movement over time.

LOW15/100

15/100

signal score

•Built from a negative-review share of 15.1% across this company's analyzed reviews.
•The share of negative reviews has held steady over time, so the trend doesn't move the score.

Reviewer Breakdown

Star split and recent-versus-earlier sentiment.

4.9avg rating

5★

97.0%

4★

1.5%

3★

0.3%

2★

0.0%

1★

1.2%

Based on 601 analyzed reviews. Sentiment is holding steady: 99.6% of reviews in the last three months were positive, compared with 98.4% in the three months before that.

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