Customereye

Boutique Retailer

Apparel & Fashionwww.boutiqueretailer.com.au

Review data last updated .

Based on public reviews and response behavior.

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200 reviews over 281 days (about 22 per month). Busiest month: 15% of reviews. Languages: en 100%.

Overall Score

83/100
−11.2 vs. last month4.21 ★ average rating · 200 reviews
83/100 from 200 reviews over 10 months, moderate confidence.

Apparel & Fashion average: score 62.4, rating 4.23 stars, reply rate 40.7%, over 1,409 ranked companies · benchmark 3 Oct 2026

Score

82.9

Industry average 62.4

20.5 above average

Rating

4.21

Industry average 4.23

0.02 below average

Reply rate

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Industry average 40.7%

not measured

Competitive Performance Rank

Among ranked Apparel & Fashion companies

#114of 1409 ranked in Apparel & Fashion
Top 8% · Top Tier
#1 (best)#1409 (worst)
#112Peer
#113Peer
#114This company
#115Peer
#116Peer

Only companies with enough recent, scoreable reviews are ranked.

Overall Customer Sentiment

Category Leader

72% of reviews positive, 28% negative

72%
positive
  • Positive72%
  • Neutral0%
  • Negative28%

Sentiment Balance

Covering September 2026 — 13 reviews, not the company's full review history.

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positive
  • Positive—
  • Neutral—
  • Negative—

Takeaway: Positive sentiment accounts for 62% of reviews in this period, with 39% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)
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Theme Distribution

Share of theme mentions

Delivery Shipping
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Response Speed
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Product Quality
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Pricing
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Loyalty
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How this analysis was produced

The figures on this page are calculated from a balanced sample of this company's reviews, spread across the period they were written rather than taken only from the most recent. The analysis identifies patterns across many reviews at once and is not intended as a judgement on any individual one. For a complete analysis covering all available feedback, using AI rather than automated rules, .

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