Customereye

Bott and Co Solicitors

Legal & Compliance • United Kingdomwww.bottonline.co.uk

Review data last updated .

Based on public reviews and response behavior.

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179 reviews over 107 days (about 51 per month). Busiest month: 35% of reviews. Languages: en 95%, unknown 2%, fr 1%.

Overall Score

75/100
Short observation window (107 days)
−7.6 vs. last month4.60 ★ average rating · 179 reviews
75/100 from 179 reviews over 4 months, moderate confidence. trend not shown: window under six months.

Legal & Compliance average: score 69.8, rating 4.51 stars, reply rate 50.1%, over 1,087 ranked companies · benchmark 2 Nov 2026

Score

75.4

Industry average 69.8

5.6 above average

Rating

4.60

Industry average 4.51

0.09 above average

Reply rate

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Industry average 50.1%

not measured

Competitive Performance Rank

Among ranked Legal & Compliance companies

#412of 1087 ranked in Legal & Compliance
Top 38% · Upper Halfdown 130 from last month
#1 (best)#1087 (worst)
#410Peer
#411Peer
#412This company
#413Peer
#414Peer

Only companies with enough recent, scoreable reviews are ranked.

Overall Customer Sentiment

Above Average

85% of reviews positive, 14% negative

85%
positive
  • Positive85%
  • Neutral1%
  • Negative14%

Sentiment Balance

Covering August 2026 — 21 reviews, not the company's full review history.

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positive
  • Positive—
  • Neutral—
  • Negative—

Takeaway: Positive sentiment accounts for 81% of reviews in this period, with 19% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)
Hidden

Based on 4 months of reviews, too short to read a trend

Theme Distribution

Share of theme mentions

Customer Support
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Product Quality
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Onboarding
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Pricing
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Communication
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How this analysis was produced

The figures on this page come from the most recent reviews this company received, up to a per-company limit, so the period they cover depends on how quickly this company receives reviews: a busy company's sample may span only a few weeks, a quieter company's may span years. The window actually covered is stated above with the score. The analysis identifies patterns across many reviews at once and is not intended as a judgement on any individual one. For a complete analysis covering all available feedback, using AI rather than automated rules, .

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