BOOMBOD

Beauty & Wellness • United Kingdomwww.boombod.com

Review data last updated August 10, 2026.

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Based on public reviews and response behavior.

Overall Score

51/100

+33.3 vs. last month4.30 ★ average rating · 600 reviews

Competitive Performance Rank

Among fully-analyzed Beauty & Wellness companies

#252of 351

Top 72% · Mid Pack

#1 (best)#351 (worst)

#250Peer

#251Peer

#252This company

#253Peer

#254Peer

Overall Customer Sentiment

Mid Pack

78% of reviews positive, 22% negative

78%

positive

Positive78%
Neutral1%
Negative22%

Sentiment Balance

Covering August 2024 — 3 reviews, not the company's full review history.

Positive sentiment

Neutral sentiment

Negative sentiment

—

positive

Positive—
Neutral—
Negative—

Takeaway: Positive sentiment accounts for 33% of reviews in this period, with 67% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)

Showing 586 reviews across the months with enough data to chart reliably (min 3/month), most recent: August 2024.

Sentiment has been declining over the period shown.

Theme Distribution

Share of theme mentions

Loyalty

20.4%

Customer Support

16.7%

Product Quality

16.7%

Pricing

13.3%

Delivery Shipping

10.8%

Most feedback concerns Loyalty.

The most common complaint theme is Delivery Shipping, making up 10.8% of all theme mentions.

Churn Signal Score

Rule-based: negative-review share, churn-intent phrases, and sentiment movement over time.

MEDIUM44/100

44/100

signal score

•Built from a negative-review share of 20.7% across this company's analyzed reviews.
•4 reviews contain phrases that signal intent to leave, such as cancelling or switching provider.
•Recent reviews are more negative than earlier ones, which pushes the signal up.

Reviewer Breakdown

Star split and recent-versus-earlier sentiment.

4.3avg rating

5★

76.0%

4★

7.8%

3★

1.2%

2★

0.7%

1★

14.3%

Based on 600 analyzed reviews. Sentiment is slipping: 10.0% of reviews in the last three months were positive, compared with 15.4% in the three months before that.

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