BigStub, Inc.

Entertainment & Events • United Stateswww.bigstub.com

Review data last updated August 10, 2026.

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Based on public reviews and response behavior.

Overall Score

51/100

+18.1 vs. last month4.71 ★ average rating · 600 reviews

Competitive Performance Rank

Among fully-analyzed Entertainment & Events companies

#180of 322

Top 56% · Mid Pack

#1 (best)#322 (worst)

#178Peer

#179Peer

#180This company

#181Peer

#182Peer

Overall Customer Sentiment

Mid Pack

80% of reviews positive, 19% negative

80%

positive

Positive80%
Neutral2%
Negative19%

Sentiment Balance

Covering September 2024 — 17 reviews, not the company's full review history.

Positive sentiment

Neutral sentiment

Negative sentiment

—

positive

Positive—
Neutral—
Negative—

Takeaway: Positive sentiment accounts for 82% of reviews in this period, with 18% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)

Showing 600 reviews across the months with enough data to chart reliably (min 3/month), most recent: September 2024.

Sentiment has been declining over the period shown.

Theme Distribution

Share of theme mentions

Onboarding

23.3%

Product Quality

22.2%

Pricing

9.4%

Loyalty

8.6%

Customer Support

8.3%

Most feedback concerns Onboarding.

Churn Signal Score

Rule-based: negative-review share, churn-intent phrases, and sentiment movement over time.

MEDIUM47/100

47/100

signal score

•Built from a negative-review share of 31.7% across this company's analyzed reviews.
•Recent reviews are more negative than earlier ones, which pushes the signal up.

Reviewer Breakdown

Star split and recent-versus-earlier sentiment.

4.7avg rating

5★

82.5%

4★

12.5%

3★

1.8%

2★

0.3%

1★

2.8%

Based on 600 analyzed reviews. Sentiment is slipping: 91.1% of reviews in the last three months were positive, compared with 97.8% in the three months before that.

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