Auto Parts & Accessories • United Stateswww.bestbuyautoequipment.com
Review data last updated .
Based on public reviews and response behavior.
600 reviews over 2,006 days (about 9.1 per month). Busiest month: 9% of reviews.
Auto Parts & Accessories average: score 61.0, rating 4.38 stars, reply rate 34.9%, over 771 ranked companies · benchmark 8 Oct 2026
Score
64.2
Industry average 61.0
3.2 above average
Rating
4.29
Industry average 4.38
0.09 below average
Reply rate
—
Industry average 34.9%
not measured
Among ranked Auto Parts & Accessories companies
Only companies with enough recent, scoreable reviews are ranked.
74% of reviews positive, 25% negative
Covering October 2024 — 16 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 75% of reviews in this period, with 25% negative and 0% neutral.
Share of theme mentions
Themes extracted from 600 analysed reviews.
No weakness themes identified yet
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 771 ranked companies in Auto Parts & Accessories (benchmark 8 Oct 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
The company replies to 4% of reviews against an industry average of 35%. Unanswered negative reviews are the most visible gap on the profile; a short public reply within days closes it.
"Customer Support" is the strongest recurring theme in the reviews: 301 mentions with a sentiment score of 79.65/100. It is the claim customers already make for the company; use their wording in acquisition and onboarding.
