Based on public reviews and response behavior.
100 reviews over 826 days (about 3.7 per month). Busiest month: 7% of reviews. Languages: en 100%.
Home & Living average: score 65.2, rating 4.41 stars, reply rate 47.9%, over 3,056 ranked companies · benchmark 2 Oct 2026
Score
73.5
Industry average 65.2
8.3 above average
Rating
4.22
Industry average 4.41
0.19 below average
Reply rate
—
Industry average 47.9%
not measured
Among ranked Home & Living companies
Only companies with enough recent, scoreable reviews are ranked.
80% of reviews positive, 20% negative
Covering August 2026 — 4 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 100% of reviews in this period, with 0% negative and 0% neutral.
Share of theme mentions
Themes extracted from 100 analysed reviews.
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 3,056 ranked companies in Home & Living (benchmark 2 Oct 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
The company replies to 36% of reviews against an industry average of 48%. Unanswered negative reviews are the most visible gap on the profile; a short public reply within days closes it.
"Customer Support" is the strongest recurring theme in the reviews: 61 mentions with a sentiment score of 82.35/100. It is the claim customers already make for the company; use their wording in acquisition and onboarding.
