Customereye

Barracudas Activity Day Camps

Hobbies & Arts • United Kingdomwww.barracudas.co.uk

Review data last updated .

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Based on public reviews and response behavior.

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Overall Score

60/100
4.72 ★ average rating · 619 reviews

Competitive Performance Rank

Among fully-analyzed Hobbies & Arts companies

#164of 467
Top 35% · Upper Half
#1 (best)#467 (worst)
#162Peer
#163Peer
#164This company
#165Peer
#166Peer

Overall Customer Sentiment

Above Average

93% of reviews positive, 6% negative

93%
positive
  • Positive93%
  • Neutral0%
  • Negative6%

Sentiment Balance

Covering November 2024 — 8 reviews, not the company's full review history.

—
positive
  • Positive—
  • Neutral—
  • Negative—

Takeaway: Positive sentiment accounts for 100% of reviews in this period, with 0% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)

Showing 606 reviews across the months with enough data to chart reliably (min 3/month), most recent: November 2024.

Sentiment has been holding steady over the period shown.

Theme Distribution

Share of theme mentions

Customer Support
29.4%
Loyalty
23.7%
Product Quality
20.9%
Pricing
7.7%
Response Speed
5.4%

Most feedback concerns Customer Support.

Churn Signal Score

Rule-based: negative-review share, churn-intent phrases, and sentiment movement over time.

MEDIUM25/100
25/100
signal score
  • •Built from a negative-review share of 6.1% across this company's analyzed reviews.
  • •2 reviews contain phrases that signal intent to leave, such as cancelling or switching provider.
  • •Recent reviews are more negative than earlier ones, which pushes the signal up.

Reviewer Breakdown

Star split and recent-versus-earlier sentiment.

4.7avg rating
5★
89.7%
4★
2.9%
3★
1.6%
2★
1.5%
1★
4.4%

Based on 619 analyzed reviews. Sentiment is slipping: 72.7% of reviews in the last three months were positive, compared with 96.1% in the three months before that.

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