Bait Superstore

Hobbies & Arts • United Kingdomwww.baitsuperstore.com

Review data last updated August 11, 2026.

Request Custom AnalysisSign up free to see everything

Based on public reviews and response behavior.

Overall Score

51/100

−7.9 vs. last month4.71 ★ average rating · 422 reviews

Competitive Performance Rank

Among fully-analyzed Hobbies & Arts companies

#370of 467

Top 79% · Bottom Tier

#1 (best)#467 (worst)

#368Peer

#369Peer

#370This company

#371Peer

#372Peer

Overall Customer Sentiment

Below Average

79% of reviews positive, 20% negative

79%

positive

Positive79%
Neutral0%
Negative20%

Sentiment Balance

Covering April 2023 — 15 reviews, not the company's full review history.

Positive sentiment

Neutral sentiment

Negative sentiment

—

positive

Positive—
Neutral—
Negative—

Takeaway: Positive sentiment accounts for 73% of reviews in this period, with 27% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)

Showing 409 reviews across the months with enough data to chart reliably (min 3/month), most recent: April 2023.

Sentiment has been declining over the period shown.

Theme Distribution

Share of theme mentions

Delivery Shipping

23.5%

Response Speed

16.5%

Product Quality

15.9%

Customer Support

14.1%

Pricing

10.0%

Most feedback concerns Delivery Shipping.

The most common complaint theme is Communication, making up 2.9% of all theme mentions.

Churn Signal Score

Rule-based: negative-review share, churn-intent phrases, and sentiment movement over time.

MEDIUM30/100

30/100

signal score

•Built from a negative-review share of 37.7% across this company's analyzed reviews.
•1 review contain phrases that signal intent to leave, such as cancelling or switching provider.
•Recent reviews are less negative than earlier ones, which pulls the signal down.

Reviewer Breakdown

Star split and recent-versus-earlier sentiment.

4.7avg rating

5★

86.3%

4★

6.9%

3★

2.1%

2★

0.9%

1★

3.8%

Based on 422 analyzed reviews. Sentiment is improving: 100.0% of reviews in the last three months were positive, compared with 66.7% in the three months before that.

Unlock full insights