Based on public reviews and response behavior.
100 reviews over 1,156 days (about 2.6 per month). Busiest month: 22% of reviews. Languages: en 100%.
These figures describe an earlier period, not the last 12 months.
Shipping & Delivery average: score 53.7, rating 3.57 stars, reply rate 35.6%, over 493 ranked companies · benchmark 30 Oct 2026
Score
78.1
Industry average 53.7
24.4 above average
Rating
4.90
Industry average 3.57
1.33 above average
Reply rate
—
Industry average 35.6%
not measured
Not ranked
no reviews in the last 12 months
93% of reviews positive, 6% negative
Covering December 2020 — 4 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 100% of reviews in this period, with 0% negative and 0% neutral.
Share of theme mentions
Themes from the 100 most recent reviews.
No weakness themes identified yet
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 493 ranked companies in Shipping & Delivery (benchmark 30 Oct 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
Sentiment has been declining (trajectory: -0.146). Review the worst months in the trend data to identify specific operational or product issues.
The company replies to 95% of reviews against an industry average of 36%. Public replies are read by prospects as well as reviewers; keep the cadence, and answer negative reviews first.
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