Customereye

AviationADR

Legal & Compliance • United Kingdomwww.aviationadr.org.uk

Review data last updated .

Based on public reviews and response behavior.

Tip: Tap or click the ⓘ icons to learn how to read each section. Expand cards for evidence.

187 reviews over 130 days (about 44 per month). Busiest month: 38% of reviews. Languages: en 97%, it 1%, unknown 1%.

Overall Score

67/100
Short observation window (130 days)
−6.7 vs. last month4.29 ★ average rating · 187 reviews
67/100 from 187 reviews over 5 months, moderate confidence. trend not shown: window under six months.

Legal & Compliance average: score 69.8, rating 4.51 stars, reply rate 50.1%, over 1,087 ranked companies · benchmark 2 Nov 2026

Score

67.0

Industry average 69.8

2.8 below average

Rating

4.29

Industry average 4.51

0.22 below average

Reply rate

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Industry average 50.1%

not measured

Competitive Performance Rank

Among ranked Legal & Compliance companies

#683of 1087 ranked in Legal & Compliance
Top 63% · Mid Packdown 11 from last month
#1 (best)#1087 (worst)
#681Peer
#682Peer
#683This company
#684Peer
#685Peer

Only companies with enough recent, scoreable reviews are ranked.

Overall Customer Sentiment

Mid Pack

72% of reviews positive, 28% negative

72%
positive
  • Positive72%
  • Neutral1%
  • Negative28%

Sentiment Balance

Covering August 2026 — 14 reviews, not the company's full review history.

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positive
  • Positive—
  • Neutral—
  • Negative—

Takeaway: Positive sentiment accounts for 64% of reviews in this period, with 36% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)
Hidden

Based on 5 months of reviews, too short to read a trend

Theme Distribution

Share of theme mentions

Customer Support
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Onboarding
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Loyalty
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Response Speed
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Problem Resolution
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How this analysis was produced

The figures on this page come from the most recent reviews this company received, up to a per-company limit, so the period they cover depends on how quickly this company receives reviews: a busy company's sample may span only a few weeks, a quieter company's may span years. The window actually covered is stated above with the score. The analysis identifies patterns across many reviews at once and is not intended as a judgement on any individual one. For a complete analysis covering all available feedback, using AI rather than automated rules, .

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