Based on public reviews and response behavior.
200 reviews over 313 days (about 19 per month). Busiest month: 35% of reviews. Languages: en 88%, unknown 12%, af 1%.
Legal & Compliance average: score 70.0, rating 4.51 stars, reply rate 50.5%, over 1,072 ranked companies · benchmark 30 Oct 2026
Score
67.0
Industry average 70.0
3.0 below average
Rating
4.25
Industry average 4.51
0.26 below average
Reply rate
—
Industry average 50.5%
not measured
Among ranked Legal & Compliance companies
Only companies with enough recent, scoreable reviews are ranked.
72% of reviews positive, 27% negative
Covering May 2026 — 18 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 61% of reviews in this period, with 39% negative and 0% neutral.
Share of theme mentions
Themes from the 200 most recent reviews.
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 1,072 ranked companies in Legal & Compliance (benchmark 30 Oct 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
Sentiment has been declining (trajectory: -0.173). Review the worst months in the trend data to identify specific operational or product issues.
The company replies to 98% of reviews against an industry average of 50%. Public replies are read by prospects as well as reviewers; keep the cadence, and answer negative reviews first.
Included in the full report
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