Customereye

Autotradesouthwest

Automotive & Mobilitywww.autotradesouthwest.co.uk

Review data last updated .

Based on public reviews and response behavior.

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100 reviews over 486 days (about 6.3 per month). Busiest month: 21% of reviews. Languages: en 100%.

Overall Score

58/100
−2.4 vs. last month4.42 ★ average rating · 100 reviews
58/100 from 100 reviews over 9 months, moderate confidence.

Automotive & Mobility average: score 63.2, rating 4.29 stars, reply rate 41.3%, over 1,990 ranked companies · benchmark 10 Oct 2026

Score

58.2

Industry average 63.2

5.0 below average

Rating

4.42

Industry average 4.29

0.13 above average

Reply rate

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Industry average 41.3%

not measured

Competitive Performance Rank

Among ranked Automotive & Mobility companies

#1244of 1990 ranked in Automotive & Mobility
Top 63% · Mid Packdown 66 from last month
#1 (best)#1990 (worst)
#1242Peer
#1243Peer
#1244This company
#1245Peer
#1246Peer

Only companies with enough recent, scoreable reviews are ranked.

Overall Customer Sentiment

Mid Pack

87% of reviews positive, 12% negative

87%
positive
  • Positive87%
  • Neutral1%
  • Negative12%

Sentiment Balance

Covering September 2025 — 10 reviews, not the company's full review history.

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positive
  • Positive—
  • Neutral—
  • Negative—

Takeaway: Positive sentiment accounts for 80% of reviews in this period, with 20% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)
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Theme Distribution

Share of theme mentions

Customer Support
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Loyalty
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Product Quality
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Pricing
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Communication
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How this analysis was produced

The figures on this page are calculated from a balanced sample of this company's reviews, spread across the period they were written rather than taken only from the most recent. The analysis identifies patterns across many reviews at once and is not intended as a judgement on any individual one. For a complete analysis covering all available feedback, using AI rather than automated rules, .

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