Schools & Academic Education • United Kingdomwww.astroalerts.co.uk
Review data last updated .
Based on public reviews and response behavior.
100 reviews over 994 days (about 3.1 per month). Busiest month: 46% of reviews. Languages: en 100%.
These figures describe an earlier period, not the last 12 months.
Schools & Academic Education average: score 69.6, rating 4.54 stars, reply rate 38.9%, over 1,012 ranked companies · benchmark 30 Oct 2026
Score
71.2
Industry average 69.6
1.6 above average
Rating
4.86
Industry average 4.54
0.32 above average
Reply rate
—
Industry average 38.9%
not measured
Not ranked
no reviews in the last 12 months
87% of reviews positive, 12% negative
Covering April 2023 — 15 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 93% of reviews in this period, with 7% negative and 0% neutral.
Share of theme mentions
Themes from the 100 most recent reviews.
No weakness themes identified yet
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 1,012 ranked companies in Schools & Academic Education (benchmark 30 Oct 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
The company replies to 4% of reviews against an industry average of 39%. Unanswered negative reviews are the most visible gap on the profile; a short public reply within days closes it.
"Customer Support" is the strongest recurring theme in the reviews: 44 mentions with a sentiment score of 91.40/100. It is the claim customers already make for the company; use their wording in acquisition and onboarding.
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