Customereye

Publishing

Schools & Academic Education • United Statespublishing.com

Review data last updated .

Based on public reviews and response behavior.

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100 reviews over 424 days (about 7.2 per month). Busiest month: 32% of reviews. Languages: en 100%.

Overall Score

71/100
3.76 ★ average rating · 100 reviews
71/100 from 100 reviews over 6 months, moderate confidence.

Schools & Academic Education average: score 69.6, rating 4.54 stars, reply rate 38.9%, over 1,012 ranked companies · benchmark 30 Oct 2026

Score

70.9

Industry average 69.6

1.3 above average

Rating

3.76

Industry average 4.54

0.78 below average

Reply rate

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Industry average 38.9%

not measured

Competitive Performance Rank

Among ranked Schools & Academic Education companies

#504of 1012 ranked in Schools & Academic Education
Top 50% · Upper Half
#1 (best)#1012 (worst)
#502Peer
#503Peer
#504This company
#505Peer
#506Peer

Only companies with enough recent, scoreable reviews are ranked.

Overall Customer Sentiment

Above Average

82% of reviews positive, 17% negative

82%
positive
  • Positive82%
  • Neutral1%
  • Negative17%

Sentiment Balance

Covering October 2025 — 4 reviews, not the company's full review history.

—
positive
  • Positive—
  • Neutral—
  • Negative—

Takeaway: Positive sentiment accounts for 50% of reviews in this period, with 50% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)
HiddenHidden

Theme Distribution

Share of theme mentions

Customer Support
Hidden
Loyalty
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Pricing
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How this analysis was produced

The figures on this page come from the most recent reviews this company received, up to a per-company limit, so the period they cover depends on how quickly this company receives reviews: a busy company's sample may span only a few weeks, a quieter company's may span years. The window actually covered is stated above with the score. The analysis identifies patterns across many reviews at once and is not intended as a judgement on any individual one. For a complete analysis covering all available feedback, using AI rather than automated rules, .

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