Based on public reviews and response behavior.
100 reviews over 1,205 days (about 2.5 per month). Busiest month: 76% of reviews — one month dominates this sample. Languages: en 93%, unknown 7%.
These figures describe an earlier period, not the last 12 months.
Finance & Insurance average: score 64.0, rating 4.23 stars, reply rate 47.0%, over 2,796 ranked companies · benchmark 30 Oct 2026
Score
51.2
Industry average 64.0
12.8 below average
Rating
3.78
Industry average 4.23
0.45 below average
Reply rate
—
Industry average 47.0%
not measured
Not ranked
no reviews in the last 12 months
62% of reviews positive, 36% negative
Covering April 2025 — 4 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 50% of reviews in this period, with 50% negative and 0% neutral.
Half or more of these reviews arrived in a single month
Share of theme mentions
Themes from the 100 most recent reviews.
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 2,796 ranked companies in Finance & Insurance (benchmark 30 Oct 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
Customer sentiment around delivery shipping scores -0.300 — below neutral. This is the weakest performing topic area and the highest-impact area for improvement.
"Customer Support" is the strongest recurring theme in the reviews: 39 mentions with a sentiment score of 74.10/100. It is the claim customers already make for the company; use their wording in acquisition and onboarding.
Included in the full report
Unlock the full report — $4.99
