Based on public reviews and response behavior.
200 reviews over 81 days (about 75 per month). Busiest month: 37% of reviews. Languages: en 100%.
Finance & Insurance average: score 64.0, rating 4.23 stars, reply rate 47.0%, over 2,796 ranked companies · benchmark 30 Oct 2026
Score
51.0
Industry average 64.0
13.0 below average
Rating
4.29
Industry average 4.23
0.06 above average
Reply rate
—
Industry average 47.0%
not measured
Among ranked Finance & Insurance companies
Only companies with enough recent, scoreable reviews are ranked.
75% of reviews positive, 25% negative
Covering September 2026 — 61 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 75% of reviews in this period, with 23% negative and 2% neutral.
Based on 3 months of reviews, too short to read a trend
Share of theme mentions
Themes from the 200 most recent reviews.
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 2,796 ranked companies in Finance & Insurance (benchmark 30 Oct 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
Customer sentiment around delivery shipping scores -0.193 — below neutral. This is the weakest performing topic area and the highest-impact area for improvement.
An overall score of 51.0 sits in the bottom quarter of about 2,800 ranked Finance & Insurance companies (25th percentile: 55, median: 66). The weakest topic and the reply rate are the two levers that move this score fastest.
Included in the full report
Unlock the full report — $4.99
