Customereye

ArdMoor

Apparel & Fashion • United Kingdomwww.ardmoor.co.uk

Review data last updated .

Based on public reviews and response behavior.

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Overall Score

66/100
4.70 ★ average rating · 600 reviews

Competitive Performance Rank

Among fully-analyzed Apparel & Fashion companies

#51of 330
Top 15% · Top Tier
#1 (best)#330 (worst)
#49Peer
#50Peer
#51This company
#52Peer
#53Peer

Overall Customer Sentiment

Category Leader

79% of reviews positive, 20% negative

79%
positive
  • Positive79%
  • Neutral2%
  • Negative20%

Sentiment Balance

Covering December 2023 — 4 reviews, not the company's full review history.

positive
  • Positive
  • Neutral
  • Negative

Takeaway: Positive sentiment accounts for 50% of reviews in this period, with 50% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)

Showing 589 reviews across the months with enough data to chart reliably (min 3/month), most recent: December 2023.

Sentiment has been improving over the period shown.

Theme Distribution

Share of theme mentions

Product Quality
19.9%
Delivery Shipping
19.9%
Customer Support
15.0%
Response Speed
14.0%
Loyalty
10.3%

Most feedback concerns Product Quality.

Churn Signal Score

Rule-based: negative-review share, churn-intent phrases, and sentiment movement over time.

MEDIUM33/100
33/100
signal score
  • Built from a negative-review share of 33.0% across this company's analyzed reviews.
  • The share of negative reviews has held steady over time, so the trend doesn't move the score.

Reviewer Breakdown

Star split and recent-versus-earlier sentiment.

4.7avg rating
5
85.8%
4
6.8%
3
2.8%
2
0.8%
1
3.7%

Based on 600 analyzed reviews. Sentiment is holding steady: 100.0% of reviews in the last three months were positive, compared with 100.0% in the three months before that.

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