Based on public reviews and response behavior.
600 reviews over 286 days (about 64 per month). Busiest month: 78% of reviews — one month dominates this sample.
Automotive & Mobility average: score 61.2, rating 4.22 stars, reply rate 40.6%, over 1,412 ranked companies · benchmark 4 Oct 2026
Score
51.4
Industry average 61.2
9.8 below average
Rating
4.61
Industry average 4.22
0.39 above average
Reply rate
—
Industry average 40.6%
not measured
Among ranked Automotive & Mobility companies
Only companies with enough recent, scoreable reviews are ranked.
79% of reviews positive, 20% negative
Covering December 2024 — 4 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 75% of reviews in this period, with 25% negative and 0% neutral.
Half or more of these reviews arrived in a single month
Share of theme mentions
Themes extracted from 600 analysed reviews.
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 1,412 ranked companies in Automotive & Mobility (benchmark 4 Oct 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
The company replies to 97% of reviews against an industry average of 41%. Public replies are read by prospects as well as reviewers; keep the cadence, and answer negative reviews first.
"Customer Support" is the strongest recurring theme in the reviews: 404 mentions with a sentiment score of 83.55/100. It is the claim customers already make for the company; use their wording in acquisition and onboarding.
