Anytime Doctor

Pharmacy & Online Medicine • United Kingdomwww.anytimedoctor.co.uk

Review data last updated August 10, 2026.

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Based on public reviews and response behavior.

Overall Score

48/100

+1.2 vs. last month4.56 ★ average rating · 600 reviews

Competitive Performance Rank

Among fully-analyzed Pharmacy & Online Medicine companies

#128of 189

Top 68% · Mid Pack

#1 (best)#189 (worst)

#126Peer

#127Peer

#128This company

#129Peer

#130Peer

Overall Customer Sentiment

Mid Pack

73% of reviews positive, 25% negative

73%

positive

Positive73%
Neutral2%
Negative25%

Sentiment Balance

Covering December 2024 — 3 reviews, not the company's full review history.

Positive sentiment

Neutral sentiment

Negative sentiment

—

positive

Positive—
Neutral—
Negative—

Takeaway: Positive sentiment accounts for 67% of reviews in this period, with 33% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)

Showing 600 reviews across the months with enough data to chart reliably (min 3/month), most recent: December 2024.

Sentiment has been holding steady over the period shown.

Theme Distribution

Share of theme mentions

Response Speed

18.8%

Customer Support

18.3%

Delivery Shipping

17.7%

Product Quality

12.7%

Onboarding

10.1%

Most feedback concerns Response Speed.

The most common complaint theme is Communication, making up 5.2% of all theme mentions.

Churn Signal Score

Rule-based: negative-review share, churn-intent phrases, and sentiment movement over time.

MEDIUM43/100

43/100

signal score

•Built from a negative-review share of 39.0% across this company's analyzed reviews.
•2 reviews contain phrases that signal intent to leave, such as cancelling or switching provider.
•The share of negative reviews has held steady over time, so the trend doesn't move the score.

Reviewer Breakdown

Star split and recent-versus-earlier sentiment.

4.6avg rating

5★

82.8%

4★

6.3%

3★

2.0%

2★

1.5%

1★

7.3%

Based on 600 analyzed reviews. Sentiment is holding steady: 90.6% of reviews in the last three months were positive, compared with 92.2% in the three months before that.

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