Customereye

PillSorted

Pharmacy & Online Medicine • United Kingdompillsorted.com

Review data last updated .

Based on public reviews and response behavior.

Tip: Tap or click the ⓘ icons to learn how to read each section. Expand cards for evidence.

Overall Score

47/100
+32.9 vs. last month4.62 ★ average rating · 600 reviews

Competitive Performance Rank

Among fully-analyzed Pharmacy & Online Medicine companies

#140of 189
Top 74% · Mid Pack
#1 (best)#189 (worst)
#138Peer
#139Peer
#140This company
#141Peer
#142Peer

Overall Customer Sentiment

Mid Pack

69% of reviews positive, 27% negative

69%
positive
  • Positive69%
  • Neutral4%
  • Negative27%

Sentiment Balance

Covering December 2024 — 4 reviews, not the company's full review history.

positive
  • Positive
  • Neutral
  • Negative

Takeaway: Positive sentiment accounts for 100% of reviews in this period, with 0% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)

Showing 600 reviews across the months with enough data to chart reliably (min 3/month), most recent: December 2024.

Sentiment has been holding steady over the period shown.

Theme Distribution

Share of theme mentions

Customer Support
22.5%
Delivery Shipping
18.8%
Response Speed
14.5%
Loyalty
14.0%
Product Quality
11.6%

Most feedback concerns Customer Support.

The most common complaint theme is Communication, making up 5.5% of all theme mentions.

Churn Signal Score

Rule-based: negative-review share, churn-intent phrases, and sentiment movement over time.

MEDIUM34/100
34/100
signal score
  • Built from a negative-review share of 41.7% across this company's analyzed reviews.
  • 1 review contain phrases that signal intent to leave, such as cancelling or switching provider.
  • Recent reviews are less negative than earlier ones, which pulls the signal down.

Reviewer Breakdown

Star split and recent-versus-earlier sentiment.

4.6avg rating
5
84.2%
4
6.7%
3
1.7%
2
2.5%
1
5.0%

Based on 600 analyzed reviews. Sentiment is improving: 100.0% of reviews in the last three months were positive, compared with 93.8% in the three months before that.

Unlock full insights

Sign up to view detailed data and analysis