ANNKE

Construction & Industrial • United Stateswww.annke.com

Review data last updated August 16, 2026.

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Based on public reviews and response behavior.

Overall Score

52/100

−23.0 vs. last month4.55 ★ average rating · 607 reviews

Competitive Performance Rank

Among fully-analyzed Construction & Industrial companies

#242of 404

Top 60% · Mid Pack

#1 (best)#404 (worst)

#240Peer

#241Peer

#242This company

#243Peer

#244Peer

Overall Customer Sentiment

Mid Pack

79% of reviews positive, 20% negative

79%

positive

Positive79%
Neutral1%
Negative20%

Sentiment Balance

Covering August 2024 — 40 reviews, not the company's full review history.

Positive sentiment

Neutral sentiment

Negative sentiment

—

positive

Positive—
Neutral—
Negative—

Takeaway: Positive sentiment accounts for 70% of reviews in this period, with 30% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)

Showing 604 reviews across the months with enough data to chart reliably (min 3/month), most recent: August 2024.

Sentiment has been declining over the period shown.

Theme Distribution

Share of theme mentions

Customer Support

25.3%

Problem Resolution

14.9%

Communication

12.5%

Response Speed

12.0%

Product Quality

11.6%

Most feedback concerns Customer Support.

Churn Signal Score

Rule-based: negative-review share, churn-intent phrases, and sentiment movement over time.

MEDIUM35/100

35/100

signal score

•Built from a negative-review share of 19.8% across this company's analyzed reviews.
•Recent reviews are more negative than earlier ones, which pushes the signal up.

Reviewer Breakdown

Star split and recent-versus-earlier sentiment.

4.5avg rating

5★

83.7%

4★

5.1%

3★

2.0%

2★

1.3%

1★

7.9%

Based on 607 analyzed reviews. Sentiment is slipping: 33.3% of reviews in the last three months were positive, compared with 93.7% in the three months before that.

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