Customereye

Ancaster Group

Automotive & Mobilitywww.ancaster.co.uk

Review data last updated .

Based on public reviews and response behavior.

Tip: Tap or click the ⓘ icons to learn how to read each section. Expand cards for evidence.

200 reviews over 129 days (about 47 per month). Busiest month: 35% of reviews. Languages: en 100%.

Overall Score

74/100
Short observation window (129 days)
+30.6 vs. last month4.38 ★ average rating · 200 reviews
74/100 from 200 reviews over 5 months, moderate confidence. trend not shown: window under six months.

Automotive & Mobility average: score 63.2, rating 4.29 stars, reply rate 41.3%, over 1,990 ranked companies · benchmark 10 Oct 2026

Score

73.8

Industry average 63.2

10.6 above average

Rating

4.38

Industry average 4.29

0.09 above average

Reply rate

—

Industry average 41.3%

not measured

Competitive Performance Rank

Among ranked Automotive & Mobility companies

#535of 1990 ranked in Automotive & Mobility
Top 27% · Upper Halfup 330 from last month
#1 (best)#1990 (worst)
#533Peer
#534Peer
#535This company
#536Peer
#537Peer

Only companies with enough recent, scoreable reviews are ranked.

Overall Customer Sentiment

Above Average

83% of reviews positive, 17% negative

83%
positive
  • Positive83%
  • Neutral1%
  • Negative17%

Sentiment Balance

Covering September 2026 — 14 reviews, not the company's full review history.

—
positive
  • Positive—
  • Neutral—
  • Negative—

Takeaway: Positive sentiment accounts for 71% of reviews in this period, with 21% negative and 7% neutral.

Sentiment Trend Over Time

Reviews (Count)
Hidden

Based on 5 months of reviews, too short to read a trend

Theme Distribution

Share of theme mentions

Customer Support
Hidden
Onboarding
Hidden
Loyalty
Hidden
Problem Resolution
Hidden
Delivery Shipping
Hidden
HiddenHidden

Unlock full insights

Sign up free to view detailed data and analysis

How this analysis was produced

The figures on this page are calculated from a balanced sample of this company's reviews, spread across the period they were written rather than taken only from the most recent. The analysis identifies patterns across many reviews at once and is not intended as a judgement on any individual one. For a complete analysis covering all available feedback, using AI rather than automated rules, .

Similar companies in Automotive & Mobility