AlphaOmega Glasses Repair

Healthcare & Medical • United Kingdomwww.alphaomega-glasses-repair.co.uk

Review data last updated August 10, 2026.

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Based on public reviews and response behavior.

Overall Score

60/100

−16.7 vs. last month4.95 ★ average rating · 600 reviews

Competitive Performance Rank

Among fully-analyzed Healthcare & Medical companies

#193of 615

Top 31% · Upper Half

#1 (best)#615 (worst)

#191Peer

#192Peer

#193This company

#194Peer

#195Peer

Overall Customer Sentiment

Above Average

89% of reviews positive, 9% negative

89%

positive

Positive89%
Neutral1%
Negative9%

Sentiment Balance

Covering October 2024 — 6 reviews, not the company's full review history.

Positive sentiment

Neutral sentiment

Negative sentiment

—

positive

Positive—
Neutral—
Negative—

Takeaway: Positive sentiment accounts for 83% of reviews in this period, with 17% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)

Showing 595 reviews across the months with enough data to chart reliably (min 3/month), most recent: October 2024.

Sentiment has been holding steady over the period shown.

Theme Distribution

Share of theme mentions

Customer Support

22.0%

Loyalty

19.3%

Product Quality

14.0%

Response Speed

9.8%

Pricing

8.6%

Most feedback concerns Customer Support.

Churn Signal Score

Rule-based: negative-review share, churn-intent phrases, and sentiment movement over time.

LOW11/100

11/100

signal score

•Built from a negative-review share of 10.7% across this company's analyzed reviews.
•The share of negative reviews has held steady over time, so the trend doesn't move the score.

Reviewer Breakdown

Star split and recent-versus-earlier sentiment.

5.0avg rating

5★

98.3%

4★

0.3%

3★

0.3%

2★

0.0%

1★

1.0%

Based on 600 analyzed reviews. Sentiment is holding steady: 100.0% of reviews in the last three months were positive, compared with 97.2% in the three months before that.

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