Based on public reviews and response behavior.
600 reviews over 179 days (about 102 per month). Busiest month: 19% of reviews.
Healthcare & Medical average: score 64.1, rating 4.34 stars, reply rate 44.1%, over 3,099 ranked companies · benchmark 14 Oct 2026
Score
70.7
Industry average 64.1
6.6 above average
Rating
4.86
Industry average 4.34
0.52 above average
Reply rate
—
Industry average 44.1%
not measured
Among ranked Healthcare & Medical companies
Only companies with enough recent, scoreable reviews are ranked.
88% of reviews positive, 11% negative
Covering December 2024 — 29 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 90% of reviews in this period, with 10% negative and 0% neutral.
Share of theme mentions
Themes extracted from 600 analysed reviews.
No weakness themes identified yet
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 3,099 ranked companies in Healthcare & Medical (benchmark 14 Oct 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
Sentiment has been declining (trajectory: -0.116). Review the worst months in the trend data to identify specific operational or product issues.
The company replies to 1% of reviews against an industry average of 44%. Unanswered negative reviews are the most visible gap on the profile; a short public reply within days closes it.
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