Based on public reviews and response behavior.
100 reviews over 750 days (about 4.1 per month). Busiest month: 28% of reviews. Languages: en 100%.
These figures describe an earlier period, not the last 12 months.
Apparel & Fashion average: score 64.5, rating 4.25 stars, reply rate 38.3%, over 2,361 ranked companies · benchmark 30 Oct 2026
Score
71.5
Industry average 64.5
7.0 above average
Rating
4.24
Industry average 4.25
in line with average
Reply rate
—
Industry average 38.3%
not measured
Not ranked
no reviews in the last 12 months
79% of reviews positive, 20% negative
Covering April 2023 — 6 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 83% of reviews in this period, with 17% negative and 0% neutral.
Share of theme mentions
Themes from the 100 most recent reviews.
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 2,361 ranked companies in Apparel & Fashion (benchmark 30 Oct 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
Customer sentiment around communication scores -0.454 — below neutral. This is the weakest performing topic area and the highest-impact area for improvement.
Sentiment has been declining (trajectory: -0.230). Review the worst months in the trend data to identify specific operational or product issues.
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