Customereye

Kurt Geiger

Apparel & Fashion • United Kingdomwww.kurtgeiger.com

Review data last updated .

Based on public reviews and response behavior.

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200 reviews over 135 days (about 45 per month). Busiest month: 35% of reviews. Languages: en 92%, nl 6%, es 1%.

Overall Score

71/100
Short observation window (135 days)
+1.8 vs. last month2.96 ★ average rating · 200 reviews
71/100 from 200 reviews over 5 months, moderate confidence. trend not shown: window under six months.

Apparel & Fashion average: score 64.5, rating 4.25 stars, reply rate 38.3%, over 2,361 ranked companies · benchmark 30 Oct 2026

Score

71.4

Industry average 64.5

6.9 above average

Rating

2.96

Industry average 4.25

1.29 below average

Reply rate

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Industry average 38.3%

not measured

Competitive Performance Rank

Among ranked Apparel & Fashion companies

#834of 2361 ranked in Apparel & Fashion
Top 35% · Upper Halfup 877 from last month
#1 (best)#2361 (worst)
#832Peer
#833Peer
#834This company
#835Peer
#836Peer

Only companies with enough recent, scoreable reviews are ranked.

Overall Customer Sentiment

Above Average

52% of reviews positive, 48% negative

52%
positive
  • Positive52%
  • Neutral0%
  • Negative48%

Sentiment Balance

Covering October 2026 — 32 reviews, not the company's full review history.

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positive
  • Positive—
  • Neutral—
  • Negative—

Takeaway: Positive sentiment accounts for 59% of reviews in this period, with 41% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)
Hidden

Based on 5 months of reviews, too short to read a trend

Theme Distribution

Share of theme mentions

Delivery Shipping
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Customer Support
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Product Quality
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Loyalty
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How this analysis was produced

The figures on this page come from the most recent reviews this company received, up to a per-company limit, so the period they cover depends on how quickly this company receives reviews: a busy company's sample may span only a few weeks, a quieter company's may span years. The window actually covered is stated above with the score. The analysis identifies patterns across many reviews at once and is not intended as a judgement on any individual one. For a complete analysis covering all available feedback, using AI rather than automated rules, .

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