Customereye

Air Oasis

Home & Living • United Stateswww.airoasis.com

Review data last updated .

Based on public reviews and response behavior.

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Overall Score

49/100
+0.5 vs. last month4.60 ★ average rating · 600 reviews

Competitive Performance Rank

Among fully-analyzed Home & Living companies

#495of 675
Top 73% · Mid Pack
#1 (best)#675 (worst)
#493Peer
#494Peer
#495This company
#496Peer
#497Peer

Overall Customer Sentiment

Mid Pack

74% of reviews positive, 25% negative

74%
positive
  • Positive74%
  • Neutral2%
  • Negative25%

Sentiment Balance

Covering December 2024 — 24 reviews, not the company's full review history.

positive
  • Positive
  • Neutral
  • Negative

Takeaway: Positive sentiment accounts for 75% of reviews in this period, with 25% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)

Showing 600 reviews across the months with enough data to chart reliably (min 3/month), most recent: December 2024.

Sentiment has been holding steady over the period shown.

Theme Distribution

Share of theme mentions

Delivery Shipping
19.9%
Customer Support
15.7%
Onboarding
14.8%
Product Quality
12.7%
Response Speed
12.1%

Most feedback concerns Delivery Shipping.

Churn Signal Score

Rule-based: negative-review share, churn-intent phrases, and sentiment movement over time.

MEDIUM36/100
36/100
signal score
  • Built from a negative-review share of 34.3% across this company's analyzed reviews.
  • 1 review contain phrases that signal intent to leave, such as cancelling or switching provider.
  • The share of negative reviews has held steady over time, so the trend doesn't move the score.

Reviewer Breakdown

Star split and recent-versus-earlier sentiment.

4.6avg rating
5
82.0%
4
7.7%
3
3.3%
2
2.2%
1
4.8%

Based on 600 analyzed reviews. Sentiment is holding steady: 93.6% of reviews in the last three months were positive, compared with 91.3% in the three months before that.

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