Airgun Depot

Firearms & Tactical • United Stateswww.airgundepot.com

Review data last updated August 11, 2026.

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Based on public reviews and response behavior.

Overall Score

49/100

−7.3 vs. last month4.53 ★ average rating · 600 reviews

Competitive Performance Rank

Among fully-analyzed Firearms & Tactical companies

#51of 61

Top 84% · Bottom Tier

#1 (best)#61 (worst)

#49Peer

#50Peer

#51This company

#52Peer

#53Peer

Overall Customer Sentiment

Below Average

74% of reviews positive, 24% negative

74%

positive

Positive74%
Neutral2%
Negative24%

Sentiment Balance

Covering October 2024 — 24 reviews, not the company's full review history.

Positive sentiment

Neutral sentiment

Negative sentiment

—

positive

Positive—
Neutral—
Negative—

Takeaway: Positive sentiment accounts for 67% of reviews in this period, with 25% negative and 8% neutral.

Sentiment Trend Over Time

Reviews (Count)

Showing 600 reviews across the months with enough data to chart reliably (min 3/month), most recent: October 2024.

Sentiment has been holding steady over the period shown.

Theme Distribution

Share of theme mentions

Delivery Shipping

21.3%

Product Quality

14.6%

Customer Support

13.2%

Response Speed

13.0%

Pricing

9.5%

Most feedback concerns Delivery Shipping.

The most common complaint theme is Communication, making up 4.1% of all theme mentions.

Churn Signal Score

Rule-based: negative-review share, churn-intent phrases, and sentiment movement over time.

MEDIUM36/100

36/100

signal score

•Built from a negative-review share of 32.3% across this company's analyzed reviews.
•2 reviews contain phrases that signal intent to leave, such as cancelling or switching provider.
•The share of negative reviews has held steady over time, so the trend doesn't move the score.

Reviewer Breakdown

Star split and recent-versus-earlier sentiment.

4.5avg rating

5★

78.7%

4★

7.8%

3★

6.0%

2★

2.8%

1★

4.7%

Based on 600 analyzed reviews. Sentiment is holding steady: 92.9% of reviews in the last three months were positive, compared with 94.2% in the three months before that.

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