Customereye

Silencer Central

Firearms & Tactical • USsilencercentral.com

Review data last updated .

Based on public reviews and response behavior.

Tip: Tap or click the ⓘ icons to learn how to read each section. Expand cards for evidence.

Overall Score

59/100
4.41 ★ average rating · 648 reviews

Competitive Performance Rank

Among fully-analyzed Firearms & Tactical companies

#18of 61
Top 30% · Upper Half
#1 (best)#61 (worst)
#16Peer
#17Peer
#18This company
#19Peer
#20Peer

Overall Customer Sentiment

Above Average

74% of reviews positive, 25% negative

74%
positive
  • Positive74%
  • Neutral1%
  • Negative25%

Sentiment Balance

Covering May 2026 — 3 reviews, not the company's full review history.

positive
  • Positive
  • Neutral
  • Negative

Takeaway: Positive sentiment accounts for 100% of reviews in this period, with 0% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)

Showing 622 reviews across the months with enough data to chart reliably (min 3/month), most recent: May 2026.

Sentiment has been declining over the period shown.

Theme Distribution

Share of theme mentions

Onboarding
25.0%
Customer Support
18.8%
Product Quality
13.3%
Response Speed
11.5%
Loyalty
10.0%

Most feedback concerns Onboarding.

The most common complaint theme is Delivery Shipping, making up 7.2% of all theme mentions.

Churn Signal Score

Rule-based: negative-review share, churn-intent phrases, and sentiment movement over time.

LOW17/100
17/100
signal score
  • Built from a negative-review share of 24.7% across this company's analyzed reviews.
  • 1 review contain phrases that signal intent to leave, such as cancelling or switching provider.
  • Recent reviews are less negative than earlier ones, which pulls the signal down.

Reviewer Breakdown

Star split and recent-versus-earlier sentiment.

4.4avg rating
5
79.6%
4
5.4%
3
2.3%
2
2.0%
1
10.6%

Based on 648 analyzed reviews. Sentiment is improving: 75.0% of reviews in the last three months were positive, compared with 50.0% in the three months before that.

Unlock full insights

Sign up to view detailed data and analysis