Customereye

AirConSpares.com (Ryan Air Conditioning Spares Ltd)

Home & Living • United Kingdomwww.airconspares.com

Review data last updated .

Based on public reviews and response behavior.

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Overall Score

57/100
−33.4 vs. last month4.54 ★ average rating · 600 reviews

Competitive Performance Rank

Among fully-analyzed Home & Living companies

#267of 675
Top 40% · Upper Half
#1 (best)#675 (worst)
#265Peer
#266Peer
#267This company
#268Peer
#269Peer

Overall Customer Sentiment

Above Average

69% of reviews positive, 29% negative

69%
positive
  • Positive69%
  • Neutral2%
  • Negative29%

Sentiment Balance

Covering September 2024 — 3 reviews, not the company's full review history.

positive
  • Positive
  • Neutral
  • Negative

Takeaway: Positive sentiment accounts for 33% of reviews in this period, with 33% negative and 33% neutral.

Sentiment Trend Over Time

Reviews (Count)

Showing 597 reviews across the months with enough data to chart reliably (min 3/month), most recent: September 2024.

Sentiment has been holding steady over the period shown.

Theme Distribution

Share of theme mentions

Delivery Shipping
24.0%
Response Speed
15.8%
Product Quality
15.6%
Customer Support
15.3%
Pricing
8.4%

Most feedback concerns Delivery Shipping.

The most common complaint theme is Communication, making up 3.8% of all theme mentions.

Churn Signal Score

Rule-based: negative-review share, churn-intent phrases, and sentiment movement over time.

HIGH62/100
62/100
signal score
  • Built from a negative-review share of 46.7% across this company's analyzed reviews.
  • Recent reviews are more negative than earlier ones, which pushes the signal up.

Reviewer Breakdown

Star split and recent-versus-earlier sentiment.

4.5avg rating
5
82.3%
4
5.7%
3
3.0%
2
1.3%
1
7.7%

Based on 600 analyzed reviews. Sentiment is slipping: 71.4% of reviews in the last three months were positive, compared with 94.1% in the three months before that.

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