Software & Web Services • United Stateswww.agilecrm.com
Review data last updated .
Based on public reviews and response behavior.
100 reviews over 849 days (about 3.6 per month). Busiest month: 13% of reviews. Languages: en 98%, fr 1%, it 1%.
Software & Web Services average: score 61.8, rating 4.15 stars, reply rate 34.4%, over 3,145 ranked companies · benchmark 24 Oct 2026
Score
69.6
Industry average 61.8
7.8 above average
Rating
4.77
Industry average 4.15
0.62 above average
Reply rate
—
Industry average 34.4%
not measured
Among ranked Software & Web Services companies
Only companies with enough recent, scoreable reviews are ranked.
85% of reviews positive, 15% negative
Covering February 2025 — 3 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 33% of reviews in this period, with 67% negative and 0% neutral.
Share of theme mentions
Themes extracted from 100 analysed reviews.
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 3,145 ranked companies in Software & Web Services (benchmark 24 Oct 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
Sentiment has been declining (trajectory: -0.349). Review the worst months in the trend data to identify specific operational or product issues.
The company replies to 0% of reviews against an industry average of 34%. Unanswered negative reviews are the most visible gap on the profile; a short public reply within days closes it.
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