Based on public reviews and response behavior.
200 reviews over 107 days (about 57 per month). Busiest month: 27% of reviews. Languages: en 100%.
Home & Living average: score 66.9, rating 4.46 stars, reply rate 45.9%, over 5,066 ranked companies · benchmark 14 Oct 2026
Score
65.8
Industry average 66.9
1.1 below average
Rating
4.47
Industry average 4.46
in line with average
Reply rate
—
Industry average 45.9%
not measured
Among ranked Home & Living companies
Only companies with enough recent, scoreable reviews are ranked.
73% of reviews positive, 27% negative
Covering September 2026 — 50 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 66% of reviews in this period, with 34% negative and 0% neutral.
Based on 4 months of reviews, too short to read a trend
Share of theme mentions
Themes extracted from 200 analysed reviews.
No weakness themes identified yet
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 5,066 ranked companies in Home & Living (benchmark 14 Oct 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
The company replies to 86% of reviews against an industry average of 46%. Public replies are read by prospects as well as reviewers; keep the cadence, and answer negative reviews first.
"Delivery Shipping" is the strongest recurring theme in the reviews: 107 mentions with a sentiment score of 73.50/100. It is the claim customers already make for the company; use their wording in acquisition and onboarding.
