Based on public reviews and response behavior.
100 reviews over 1,253 days (about 2.4 per month). Busiest month: 15% of reviews. Languages: en 100%.
These figures describe an earlier period, not the last 12 months.
Gifts & Party Supplies average: score 67.3, rating 4.41 stars, reply rate 37.8%, over 508 ranked companies · benchmark 30 Oct 2026
Score
94.2
Industry average 67.3
26.9 above average
Rating
4.95
Industry average 4.41
0.54 above average
Reply rate
—
Industry average 37.8%
not measured
Not ranked
no reviews in the last 12 months
95% of reviews positive, 4% negative
Covering November 2024 — 6 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 100% of reviews in this period, with 0% negative and 0% neutral.
Share of theme mentions
Themes from the 100 most recent reviews.
No weakness themes identified yet
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 508 ranked companies in Gifts & Party Supplies (benchmark 30 Oct 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
The company replies to 94% of reviews against an industry average of 38%. Public replies are read by prospects as well as reviewers; keep the cadence, and answer negative reviews first.
"Customer Support" is the strongest recurring theme in the reviews: 76 mentions with a sentiment score of 93.35/100. It is the claim customers already make for the company; use their wording in acquisition and onboarding.
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