Based on public reviews and response behavior.
118 reviews over 387 days (about 9.3 per month). Busiest month: 13% of reviews. Languages: en 100%.
Pet Products & Supplies average: score 63.3, rating 4.23 stars, reply rate 36.0%, over 1,132 ranked companies · benchmark 23 Oct 2026
Score
79.8
Industry average 63.3
16.5 above average
Rating
4.48
Industry average 4.23
0.25 above average
Reply rate
—
Industry average 36.0%
not measured
Among ranked Pet Products & Supplies companies
Only companies with enough recent, scoreable reviews are ranked.
82% of reviews positive, 17% negative
Covering September 2026 — 6 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 83% of reviews in this period, with 0% negative and 17% neutral.
Share of theme mentions
Themes extracted from 118 analysed reviews.
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 1,132 ranked companies in Pet Products & Supplies (benchmark 23 Oct 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
An overall score of 79.8 places the company in the top quarter of about 1,100 ranked Pet Products & Supplies companies (75th percentile: 75). Keep the drivers behind it visible in customer communication and watch the weakest topic so the position holds.
The company replies to 58% of reviews against an industry average of 36%. Public replies are read by prospects as well as reviewers; keep the cadence, and answer negative reviews first.
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