Customereye

A Briggs

Legal & Compliance • United Stateswww.abriggs.com

Review data last updated .

Based on public reviews and response behavior.

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100 reviews over 3,375 days (about 0.9 per month). Busiest month: 87% of reviews — one month dominates this sample. Languages: en 99%, unknown 1%.

Overall Score

48/100
−49.5 vs. last month4.40 ★ average rating · 100 reviews
48/100 from 100 reviews over 2 months, limited confidence. no reviews in the last 12 months. one month holds 87% of the reviews.

These figures describe an earlier period, not the last 12 months.

Legal & Compliance average: score 70.0, rating 4.51 stars, reply rate 50.5%, over 1,072 ranked companies · benchmark 30 Oct 2026

Score

48.3

Industry average 70.0

21.7 below average

Rating

4.40

Industry average 4.51

0.11 below average

Reply rate

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Industry average 50.5%

not measured

Competitive Performance Rank

Not ranked

no reviews in the last 12 months

Overall Customer Sentiment

Below Average

73% of reviews positive, 24% negative

73%
positive
  • Positive73%
  • Neutral3%
  • Negative24%

Sentiment Balance

Covering April 2014 — 3 reviews, not the company's full review history.

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positive
  • Positive—
  • Neutral—
  • Negative—

Takeaway: Positive sentiment accounts for 33% of reviews in this period, with 67% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)
Hidden

Half or more of these reviews arrived in a single month

Theme Distribution

Share of theme mentions

Loyalty
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Customer Support
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Onboarding
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Response Speed
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Delivery Shipping
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How this analysis was produced

The figures on this page come from the most recent reviews this company received, up to a per-company limit, so the period they cover depends on how quickly this company receives reviews: a busy company's sample may span only a few weeks, a quieter company's may span years. The window actually covered is stated above with the score. The analysis identifies patterns across many reviews at once and is not intended as a judgement on any individual one. For a complete analysis covering all available feedback, using AI rather than automated rules, .

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