Customereye

ABMP - Associated Bodywork & Massage Professionals

Beauty & Wellness • United Stateswww.abmp.com

Review data last updated .

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Based on public reviews and response behavior.

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Overall Score

72/100
−1.0 vs. last month4.83 ★ average rating · 1,000 reviews

Competitive Performance Rank

Among fully-analyzed Beauty & Wellness companies

#34of 351
Top 10% · Top Tier
#1 (best)#351 (worst)
#32Peer
#33Peer
#34This company
#35Peer
#36Peer

Overall Customer Sentiment

Category Leader

85% of reviews positive, 13% negative

85%
positive
  • Positive85%
  • Neutral2%
  • Negative13%

Sentiment Balance

Covering July 2026 — 22 reviews, not the company's full review history.

—
positive
  • Positive—
  • Neutral—
  • Negative—

Takeaway: Positive sentiment accounts for 91% of reviews in this period, with 9% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)

Showing 1,000 reviews across the months with enough data to chart reliably (min 3/month), most recent: July 2026.

Sentiment has been holding steady over the period shown.

Theme Distribution

Share of theme mentions

Customer Support
23.7%
Product Quality
19.6%
Loyalty
19.4%
Onboarding
9.8%
Pricing
7.7%

Most feedback concerns Customer Support.

Churn Signal Score

Rule-based: negative-review share, churn-intent phrases, and sentiment movement over time.

LOW15/100
15/100
signal score
  • •Built from a negative-review share of 12.6% across this company's analyzed reviews.
  • •1 review contain phrases that signal intent to leave, such as cancelling or switching provider.
  • •The share of negative reviews has held steady over time, so the trend doesn't move the score.

Reviewer Breakdown

Star split and recent-versus-earlier sentiment.

4.8avg rating
5★
91.0%
4★
5.1%
3★
1.4%
2★
1.3%
1★
1.2%

Based on 1,000 analyzed reviews. Sentiment is holding steady: 98.1% of reviews in the last three months were positive, compared with 97.8% in the three months before that.

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