SK:N

Beauty & Wellness • United Kingdomwww.sknclinics.co.uk

Review data last updated August 10, 2026.

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Based on public reviews and response behavior.

Overall Score

49/100

+16.6 vs. last month3.92 ★ average rating · 600 reviews

Competitive Performance Rank

Among fully-analyzed Beauty & Wellness companies

#283of 351

Top 81% · Bottom Tier

#1 (best)#351 (worst)

#281Peer

#282Peer

#283This company

#284Peer

#285Peer

Overall Customer Sentiment

Below Average

74% of reviews positive, 26% negative

74%

positive

Positive74%
Neutral1%
Negative26%

Sentiment Balance

Covering November 2024 — 6 reviews, not the company's full review history.

Positive sentiment

Neutral sentiment

Negative sentiment

—

positive

Positive—
Neutral—
Negative—

Takeaway: Positive sentiment accounts for 83% of reviews in this period, with 17% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)

Showing 599 reviews across the months with enough data to chart reliably (min 3/month), most recent: November 2024.

Sentiment has been declining over the period shown.

Theme Distribution

Share of theme mentions

Customer Support

25.5%

Loyalty

19.9%

Pricing

14.7%

Product Quality

14.4%

Communication

6.8%

Most feedback concerns Customer Support.

The most common complaint theme is Communication, making up 6.8% of all theme mentions.

Churn Signal Score

Rule-based: negative-review share, churn-intent phrases, and sentiment movement over time.

HIGH52/100

52/100

signal score

•Built from a negative-review share of 21.0% across this company's analyzed reviews.
•8 reviews contain phrases that signal intent to leave, such as cancelling or switching provider.
•Recent reviews are more negative than earlier ones, which pushes the signal up.

Reviewer Breakdown

Star split and recent-versus-earlier sentiment.

3.9avg rating

5★

68.5%

4★

4.0%

3★

1.7%

2★

2.7%

1★

23.2%

Based on 600 analyzed reviews. Sentiment is slipping: 49.2% of reviews in the last three months were positive, compared with 64.8% in the three months before that.

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