Based on public reviews and response behavior.
200 reviews over 27 days (about 225 per month). Busiest month: 59% of reviews — one month dominates this sample. Languages: en 100%.
Home Services average: score 70.9, rating 4.63 stars, reply rate 47.4%, over 1,331 ranked companies · benchmark 30 Oct 2026
Score
61.0
Industry average 70.9
9.9 below average
Rating
4.03
Industry average 4.63
0.60 below average
Reply rate
—
Industry average 47.4%
not measured
Among ranked Home Services companies
Only companies with enough recent, scoreable reviews are ranked.
61% of reviews positive, 38% negative
Covering September 2026 — 83 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 70% of reviews in this period, with 29% negative and 1% neutral.
Based on 2 months of reviews, too short to read a trend
Half or more of these reviews arrived in a single month
Share of theme mentions
Themes from the 200 most recent reviews.
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 1,331 ranked companies in Home Services (benchmark 30 Oct 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
An overall score of 61.0 sits in the bottom quarter of about 1,300 ranked Home Services companies (25th percentile: 62, median: 73). The weakest topic and the reply rate are the two levers that move this score fastest.
The company replies to 96% of reviews against an industry average of 47%. Public replies are read by prospects as well as reviewers; keep the cadence, and answer negative reviews first.
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